Shipping & Returns
We ship worldwide! Free shipping Australia-wide for orders over $100.
Shipping and delivery, worldwide express (2-4 business days)
Our express worldwide shipping option is through DHL Express Signature Service, charges in relation to parcels up to 2kg in weight are as follows:
|REGION||ORDERS UNDER $200||ORDERS OVER $200|
|Australia||$10 (2 business days)||FREE (2 business days)|
|New Zealand||$20 (2-3 business days)||FREE (2-3 business days)|
|Americas||$30 (2-3 business days)||$10 (2-3 business days)|
|Asia||$30 (2-3 business days)||$10 (2-3 business days)|
|Europe||$35 (3-4 business days)||$10 (3-4 business days)|
|United Kingdom||$35 (3-4 business days)||$10 (3-4 business days)|
|Rest of world||$45 (3-4 business days)||$20 (3-4 business days)|
Please note the above charges serve as a guide only and are subject to change following receipt of your order. A shipping quote will be provided at checkout based on the destination and combined weight of your order and may include a discount or be waived if the value of the products in your cart is over $200. Should the final shipping charge exceed the quote provided at the time of checkout, we will notify you via email and you have the right to cancel the order within 48 hours from the time of the notice. Our promise is to process orders as soon as possible so they arrive to you in a timely manner. Estimated delivery times are subject to processing and, for international deliveries, customs clearance of your delivery. We use a signature required service and are therefore unable to ship to PO Boxes (some exceptions apply). For more information on shipping and delivery please refer to our Terms and Conditions, Supply of Products.
We are happy to refund the purchase price of any unworn items received by us in its original packaging within 10 days of your order being delivered to you. All returns must be accompanied by a copy of your proof of purchase, a completed G’day Baby Returns Form and securely packed and sent to us via signature service, fully insured, post or courier service. Please note, delivery charges relating to a returns process are your sole responsibility. For Health and Safety purposes we request that underwear items that have been removed from their packaging and/or tried on are not returned to us. More information on our returns process is outlined in our Terms and Conditions, Supply of Products.
Duty and Tax
Please be aware your order is quoted and processed in Australian Dollars (AUD) and depending on the value of your order and the destination country, taxes, duties and fees may be levied. Although such charges are not always applicable, we recommend you contact your local customs office to establish the criteria for assessment and any tax-free threshold. Payment of any taxes, duties and fees is your sole responsibility and any fees payable will be calculated and collected by the courier at the time of your delivery. Orders sent to an Australian address will attract Goods and Services Tax (GST) equal to 10 per cent which is calculated and quoted in your final purchase price as you complete your order.